Privacy Policy – STLsupplier

Effective date: 10-08-2025
Last updated: 10-08-2025


1. Who We Are

STLsupplier (“we,” “our,” or “us”) operates stlsupplier.com and provides educational content, digital downloads, and online training related to AI-powered 3D printing.

Our contact details:
STLsupplier
It Diel 16 | 9062HS | Oentsjerk, The Netherlands
KVK: 97971243
BTW/VAT: NL005300491B60
📧 info@stlsupplier.com


2. Data We Collect

We may collect the following personal data:

  • Identification data: name, email address, postal address, phone number (if provided)
  • Account data: username, password (encrypted)
  • Payment data: processed securely by third-party providers (we do not store card details)
  • Technical data: IP address, browser type, operating system, device information
  • Usage data: pages visited, time on site, clicks, downloads
  • Marketing data: your preferences for receiving promotional emails or updates
 


3. How We Collect Data

  • When you sign up for our membership, courses, or newsletters
  • When you purchase a product or service
  • When you contact us via email or forms
  • Through cookies and similar technologies (see Cookie Policy)
 


4. Why We Use Your Data (Legal Basis)

We process your personal data for the following purposes:

  • Contract performance – to provide you with the products and services you purchased
  • Legal compliance – for tax, accounting, and regulatory requirements
  • Legitimate interest – to improve our services, prevent fraud, and market to existing customers
  • Consent – for email marketing and non-essential cookies/tracking
 


5. Sharing Your Data

We will not sell your personal data.

We may share data with:

  • Payment processors (e.g., Stripe, PayPal)
  • Email marketing services (e.g., MailerLite, ConvertKit)
  • Analytics tools (e.g., Google Analytics, Meta Pixel)
  • Service providers who help us operate our website and services
 

All third-party providers are GDPR-compliant and process your data under our instructions.


6. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected through:

  • EU Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)
 


7. Data Retention

We keep your personal data only as long as necessary for the purposes outlined above.

  • Account data: retained while your account is active + 2 years after deletion
  • Transaction data: retained for at least 7 years (required under Dutch tax law)
  • Marketing data: until you withdraw your consent
 


8. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent for marketing
  • Data portability (receive your data in a structured, machine-readable format)
 

To exercise your rights, contact: info@stlsupplier.com


9. Security of Your Data

We use encryption, secure servers, and access controls to protect your data. However, no system is 100% secure.


10. Cookies

We use cookies to improve functionality, analyze traffic, and personalize content. For details, see our Cookie Policy.


11. Changes to This Policy

We may update this policy to reflect changes in law or our services. Updates will be posted on this page with a new “last updated” date.


12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, email us at:

📧 info@stlsupplier.com

If you are unsatisfied with our handling of your data, you have the right to lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority) at: https://autoriteitpersoonsgegevens.nl

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